Job Information

Funding Support Specialist


Pittsburgh, PA


Closing Department

Job Description

- Partner with assigned closer to resolve open funding conditions, rejections, etc. to fund the transactions in a timely manner - Engage contact with borrowers, lenders, etc. to resolve pending conditions to meet funding requirements - Provide quality customer service to our clients, team members, and borrowers - Prepare the file for disbursement - Partner with the disbursement team to ensure timely, and accurate disbursement of funds - During slower parts of the month, will assist closers with zero balance ledgers and miscellaneous items needed to support the client’s/lender’s additional post closing requests Other Responsibilities: - Assist Manager, as requested - Manage to assigned daily metric provided by the Manager - Focus on quality, and reduce errors to less than 5% of work produced - Arrive at work on or before your scheduled start time


    Skills & Abilities: - Intermediate skills in Microsoft Office, with a focus on Excel and Word. - 1-5 years experience with real estate titles, deed preparation and closings - Demonstrates accuracy and thoroughness. - Time management a plus - Strong organizational skills Decision Making: -On a regular and continuous basis, exercises administrative judgment and assumes responsibility for decisions, consequences and results having an impact on people, costs and/or quality of service within the functional area Authority: -N/A Communication: -Exchanges non-routine information using tact and persuasion as appropriate requiring good oral and written communication skills Education: -Required: High School Diploma or GED -Preferred: One years college or equivalent work experience Experience: -One year of related experience required. Additional education may be substituted for years of work experience. Certification: No Requirements Physical Requirements: -Sitting in a normal seated position for extended periods of time -Reaching by extending hand(s) or arm(s) in any direction -Finger dexterity required to manipulate objects with fingers rather than whole hand(s), for example, using a keyboard -Communication skills using the spoken word -Ability to see within normal parameters -Ability to hear within normal range -Ability to move about *Regular, consistent, and predictable attendance is an essential function of this job. *This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. The incumbent may be asked to perform other duties as assigned.

Skills and Expertise